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Bands won't come off

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‎02-18-2019 10:45 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-18-2019 10:45 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

The metal piece of my original band went missing and I ordered a 3rd party band from Amazon. To replace it, I could easily remove the original bands but when putting the new ones, I displaced the bands such a way that the right side is on the left and vice versa. 

For some reason, I can't remove the bands to place them correctly. I followed the instructions on this forum as well as watched a YouTube video, used screwdriver but still, it won't come off.

Any hint on removing displaced bands?

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‎02-18-2019 15:35

‎02-18-2019 15:35

False alarm! My son was able to remove the bands rather easily 🙂

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‎02-18-2019 15:35

‎02-18-2019 15:35

False alarm! My son was able to remove the bands rather easily 🙂

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‎02-20-2019 11:20 - last edited on ‎01-23-2026 02:36 by Fitbit Moderator

In response to BaboliVache

‎02-20-2019 11:20 - last edited on ‎01-23-2026 02:36 by Fitbit Moderator

Hello @BaboliVache, welcome aboard! Sounds great that this was resolved. Please keep me posted if you need any other question or concern. 

Have a nice day 

Heydy | Community Moderator, Fitbit
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