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Battery Charge 2

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‎09-01-2019 07:11 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎09-01-2019 07:11 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

I travel for work and rely on my charge 2 for alot of things. Recently however the battery has only been holding a charge for less than 2 days. At first I thought it was because I didnt fully charge it but then the next charge (the next day) I made sure it was full before disconnecting it. What is happening as this charge2 is just over a year old now. It was so handy but not holding a charge has become a nuisance more than just not wearing it. It used to always be needing a charge once a week, not within 24 hours. 

 

What is happening?

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2 REPLIES 2

‎09-01-2019 09:12

‎09-01-2019 09:12

The last firmware update borked some, but not all. Fitbit is aware and working on another update.

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‎09-01-2019 11:20

In response to SunsetRunner

‎09-01-2019 11:20

Thanks I’ve been having same issue with reduced battery life to 1-2 days since the software update 2 weeks ago. I turned off all day sync in the settings now I’m up to 2-3 days battery life. I’m used to getting 7 days battery life before this software update. I’ve had my Charge 2 since January 2017 and wear it daily.

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