help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery life not lasting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-03-2019 06:22 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎12-03-2019 06:22 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

After a recent update needs charged every day and cannot find where to reset silent alarm

 

Moderator edit: Subject for clarity 

 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎12-03-2019 11:37

‎12-03-2019 11:37

Hi @dotmcb1, welcome to the Community Forums!

 

Let me share with you that the battery of our Charge 2 device was designed to last 5 days but this also depends on how frequently you use its features. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much. After doing so, please this help article for more tips and recommendations.

 

Such article includes a restart process that will refresh your device's performance.

 

Keep me posted, I’ll be right here if you need anything else.

Best Answer
0 Votes

‎12-07-2019 06:03

In response to RicardoFitbit

‎12-07-2019 06:03

Have not been able to reset silent alarm since recent update.  Any ideas how to do it? 

Best Answer
0 Votes

‎12-11-2019 17:38

In response to dotmcb1

‎12-11-2019 17:38

Thanks for your response @dotmcb1, my apologies for the delayed reply.

 

I appreciate the information that was shared with me. If you haven't already done so, please check our help article: How do I manage alarms on my Fitbit device? for more information about how to reset a silent alarm on the Fitbit app.

 

Let me know if oyu have any additional questions.

Best Answer
0 Votes