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Black screen and pixelated

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I’ve tried the long restart, and changing clock face. My Fitbit charge 3 is 18 months old and up until this morning has been working perfectly, this morning I noticed it was just black! Charging it didn’t help! I have just spent the last 20 mins doing numerous long restarts but now all I get is a pixelated screen every now and again! Please help! I’ve come to completely rely on my Fitbit! 

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I am having exactly the same issue. 

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Same problem with my Fitbit Charge 3.

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It’s from the forced update. They’re going to say your warrant is up, offer you a crappy 35% discount, and say buy another. Nope, you’re not fooling me, Fitbit. They need to get a patch for the problem. It was working fine before the stupid update. 

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Oh, has there been an update? 

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Mine crapped itself yesterday and I only did the update now.. what hope do I have.. 

 

it must still be working as in counting steps etc as when I sync it with app it’s updating details.. but no good when I use it as a watch too.. 

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