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Black screen

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Hi Everyone

 

I have read all the for resetting my  fathers charge 3 screen from black but nothing seems to work. Resetting, changing clock face nothing. 

It vibrates and is responsive but does nothing else. It’s connected to my phone app but won’t sync anymore and also has a battery with a red ‘x’ in it. 

Please can some1 help. It’s my fathers and he only had it a few months when this happened and now it’s been tossed in the drawer for months now going to waist. 

 

TIA

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