help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Black screen!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2020 04:28 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎02-27-2020 04:28 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

My Fitbit just stopped working.  The screen will not turn on. I tried charging it, but it doesn’t even register that it’s charging?? I can’t any life out of it. 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎02-27-2020 13:08

‎02-27-2020 13:08

Mine too.  I charged it, looked down blank screen.  Charged again and same result.  

Best Answer
0 Votes

‎02-27-2020 13:52

In response to purrfectstorm

‎02-27-2020 13:52

Hi! I was able to reset it following the directions and it worked again!  Not just to get my notifications back! 

 
Try resetting it!
Best Answer
0 Votes

‎02-27-2020 13:53

In response to purrfectstorm

‎02-27-2020 13:53

Hi! I was able to reset it following the directions and it worked again! Not just to get my notifications back!

Try resetting it!

Shannon
Best Answer
0 Votes