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Blank screen and Charge 3 buzzing

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‎07-25-2022 13:02 - last edited on ‎07-25-2022 18:43 by Fitbit Moderator

‎07-25-2022 13:02 - last edited on ‎07-25-2022 18:43 by Fitbit Moderator

My fitbit charge 3 went blank and would not charge just buzzing when pressed also buzzing when put on charge, 

Left it for few hours then put back on charge and got smilie face went back on but with wrong date and wrong time.

Took advice and unpaired it and then paired it again all went ok back working then after over night tried to see time and it was blank again and buzzing, unable to get anything on the fitbit now

Any advice 

 

Moderator edit: updated subject for clarity

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‎07-25-2022 18:42

‎07-25-2022 18:42

Welcome to the Fitbit Community, @Leekebeverley.

 

Thanks for trying to resolve the battery issues you’ve had with your Fitbit Charge 3 before getting in touch with us.

 

In this case, I would recommend following these troubleshooting steps.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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