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Blank screen

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‎09-05-2019 15:55 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-05-2019 15:55 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

Last few days my screen has gone blank but still works. Please help

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‎09-06-2019 05:52

‎09-06-2019 05:52

I'm having the same problem.  Lights are on in back and it vibrates for notifications and I can see data on the app, but nothing on screen.  I  have tried restarting numerous times with no luck.

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‎09-06-2019 20:04

In response to mmeisler

‎09-06-2019 20:04

Yeah I am having the same issue and after talking with support they are willing to give me a 25% off discount. But this was not a issue until the recent firmware update.  

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‎09-07-2019 05:38

In response to Pspires

‎09-07-2019 05:38

I am having the same issue. Started happening a few days ago. I also believe it nay have to do with the firmware

upgrade.

 

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