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Bloody Charge 2

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‎12-09-2019 00:13 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎12-09-2019 00:13 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Well after my last rant guess what ? my charge 2 suddenly started to sinc with my A40 again, it brought back most of may data for the missing months but not so much of my commitment as some of the days were missing and my averages were down; which is what I had been using to keep me motivated. However I started to get back into it and have been hitting my targets again regularly. Great you might think......................but NO!!        Fitbit provided another update about 2 weeks ago and now they won't sinc again, don't mind saying i am now mighty p....d off and hoping for a better device for Christmas. Well done fitbit, you have lost another loyal customer.

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‎12-09-2019 12:51 - edited ‎12-09-2019 12:52

‎12-09-2019 12:51 - edited ‎12-09-2019 12:52

Before buying another device you might want to check their website to make sure the phone is supported.

 

Its not on fitbit supported phone list so thats why it does not work

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎12-10-2019 00:15

In response to WendyB

‎12-10-2019 00:15

Thanks Wendy, but i think after over 12 months this should have been sorted by now! Fit bit seem to support few mid range samsung phones and we cant all afford the best!

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