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Broken Piece That Clips Into Band

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‎10-27-2022 22:12 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

‎10-27-2022 22:12 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

My fitbit broke. The black piece that clips into the band. It broke off. I just bought this a year ago and I would like to know if it's covered under warranty.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-01-2022 14:36

‎11-01-2022 14:36

Hi there @Nikk1fitb1t. Welcome to Community Forums.

 

I understand how you feel with this situation. I'd recommend you contact Support Team for further assistance.

 

Have a good day.

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‎11-16-2022 09:32

In response to LucioFitbit

‎11-16-2022 09:32

I had the same problem.  And fortunately I was able to repair it.  Search for "Broken strap connector: Successfully repaired! DIY"

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‎11-16-2022 13:38

In response to Gloved

‎11-16-2022 13:38

Hi there @Gloved, it's good to have you in the Community.  

 

Thank you for this information, I'm sure many users will find this very useful. I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.  

 

Enjoy your day.

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