10-25-2022
07:02
- last edited on
12-14-2022
13:05
by
MatthewFitbit
10-25-2022
07:02
- last edited on
12-14-2022
13:05
by
MatthewFitbit
The battery for my Charge 4 is finished. Confirmed through user support - it's dead. No problem, I figured I could replace the battery since the watch was working fine.
Well wouldn't you know, FitBit does not provide repair or replacement batteries - the one year warranty is expired. Their "solution" is to throw the watch away and purchase a new one with a rebate!
So basically I purchased a disposable watch without being informed I was purchasing a throwaway product. I would NEVER have purchased a throwaway - let alone for this price - and am informing all my friends NEVER to buy a FitBit unless they are ready to throw it away as soon as the battery starts failing.
10-25-2022 07:22
10-25-2022 07:22
I understand your frustration, but I expect you would have trouble finding any modern wearable electronics with replaceable battery. I expect the many parts fit into the small space would make replacing anything, then getting all the parts back together right, would present a major challenge, let alone destroying any water resistance.
10-25-2022 08:17
10-25-2022 08:17