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Broken bands

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‎11-16-2019 23:12 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-16-2019 23:12 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

I noticed my fitbit charge 2 band just went off from my wrist. After I studied it, soon I reliased it was just broken, the plastic hooked just snapped.

I always cared and never used it for any extreme sport. It was just purchased a year ago.

I think I saw a post, someone has had this issue too. Is this common Fitbit issue?

I reckon this watch has a short durability, in comparisson to Samsung smart watch. My friend has it for three years with no band issue or any other issue.

Fitbit, what your solution to this? I dont want to purchase the bands and then encounter the same issue again!

 

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1 REPLY 1

‎11-17-2019 06:59

‎11-17-2019 06:59

See Broken band? 

 

If yours is out of warranty, you can purchase bands at the Fitbit store here, or Amazon sells a wide variety of third-party bands at reasonable prices.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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