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Broken strap

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‎06-19-2019 10:36 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-19-2019 10:36 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

The strap to my fitbit has broken. Any suggestions as to what I should do?

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‎06-20-2019 00:23

‎06-20-2019 00:23

If you are still within warranty the strap will be covered. I recommend contacting customer support via the following link. They can check your warranty status and advise on your options: contact.fitbit.com 

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‎06-20-2019 00:23

‎06-20-2019 00:23

If you are still within warranty the strap will be covered. I recommend contacting customer support via the following link. They can check your warranty status and advise on your options: contact.fitbit.com 

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‎06-20-2019 01:11

In response to SteveH

‎06-20-2019 01:11

This is helpful.

Thank you!

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