help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bug jn software

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2019 11:51 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

‎06-21-2019 11:51 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

Only had my fitbit a few days now. When I set mode to swim; it tracks my swim BUT also adds step count to the fitbit at the same time.  The software should know that you are not swimming and walking at the same time! Also who's idea was it that you have to use a computer just to set a wake up time alarm on the fitbit? Do you really need someone to tell you how stupid that is!!! If you are taking a vote; I like many on this site vote to add more details to the swim log. I'm 66 and find swimming the only thing I can do for hours at a time anymore.  

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎06-23-2019 12:21

‎06-23-2019 12:21

What tracker do you have?

Best Answer

‎06-24-2019 21:43

‎06-24-2019 21:43

Wow is all I can say. Good luck

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-28-2019 22:56 - edited ‎07-20-2019 06:39

In response to WendyB

‎06-28-2019 22:56 - edited ‎07-20-2019 06:39

Sorry @Swim53 your posting on the the Charge hardware forum asking your fellow Fitbit users about some I known type of tracker. 

The Charge does not have a swim mode so your post doesn't make sense. 

Yes the Charge can only have its alarm set through the app since it only has a single button. 

If you let us know what type of tracker your asking help from your fellow Fitbit users. One of us would be willing to move your thread to the correct board. 

Best Answer
0 Votes