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Calorie counting incorrect

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‎01-19-2019 09:06 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-19-2019 09:06 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

I’ve just got my Charge2 today and have having gone through the set up process, however my calorie counts says I have burnt 1,502 (I wish!) calories today, but also everyday for the last few weeks...is this an issue with the device? Is there anyway I can reset it? I haven’t even worn it yet so unsure how it has counted these! Any help appreciated! 🙂 

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‎01-19-2019 12:27

‎01-19-2019 12:27

Don't worry, your fitbit is working just fine.

 

As well as tracking your active calories, your fitbit also tracks your BMR calories. These are the calories you burn just keeping your body alive (even when asleep). They are calculated from your profile settings for age, weight etc so you don't have to wear your fitbit to get them. What you are seeing is the total BMR calories burned since midnight.

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