help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't see the display on Charge 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-10-2023 23:48 - last edited on ‎11-11-2023 04:26 by Fitbit Moderator

‎11-10-2023 23:48 - last edited on ‎11-11-2023 04:26 by Fitbit Moderator

I can't see the display on my fitbit 3.

 

Moderator edit: Clarified subject.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-11-2023 04:24

‎11-11-2023 04:24

Welcome to the forums @Dohinky530.

Thank you for sharing the inquiry regarding Charge 3.

If you already tried to complete the 3 pulse restart procedure and you continue to experience the same problem, please try these additional steps that have been useful for other users:  

  1. Please follow these steps in case you're having trouble to charge your device. 
  2. Now, sync your device. If do you have some difficulty, please see: Why won't my Fitbit device sync?
  3. If it's still unresponsive, please try changing the clock face as well and check if you're able to see anything on the display. 
Best Answer
0 Votes