help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't view text messages

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-25-2019 00:38 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-25-2019 00:38 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

When I get text on my charge 2 notification only says view message and does not show actual text. Can't figure out why that is. Anybody know fix? I'm in Android. Thank you.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-26-2019 05:40

‎01-26-2019 05:40

Hey @Jortfit, it is great to see new faces around! In order to fix this, please try the following: 

 

  1. Open your "Messages" app on your Android device.

  2. Go to "Settings."

  3. Click on "Notifications."

  4. Make sure there is a checkmark next to "Preview Message" 

Let me know ho wit goes! 

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes