01-18-2024 04:18
01-18-2024 04:18
I can’t change my dominant arm on the Fitbit app. The instructions on here say to tap profile pic on the app but even though I have the latest version of the app I don’t have a profile pic. My charge 3 also doesn’t wake up when I double tap the screen. I have rebooted and it does it once then won’t do it again.
01-18-2024 06:09
01-18-2024 06:09
@ChocGirl8 Those directions sound like the path on the older Fitbit app, before the redesign. Please tap on your devices icon/battery percentage in the upper left of your mobile app, then your Charge 3 tile. This will take you to the page you need to change your wrist setting. I'm sorry, but I can't help you with the screen wake issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-18-2024 06:53
01-18-2024 06:53
that’s great, thanks for your help LZeeW