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Challenge steps.

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‎02-02-2019 13:35 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎02-02-2019 13:35 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Does anyone know why my challenge steps for a day is different to the actual steps?

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‎02-03-2019 00:43

‎02-03-2019 00:43

The challenge total excludes any steps that were not directly tracked by your fitbit. So, any steps from manually logged activities or from syncing to other apps do not count. Could this be the issue here?

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‎02-03-2019 01:37

In response to SteveH

‎02-03-2019 01:37

No. It happens during the day, usually Saturday. It is only on the one device and one app.


Sent from Samsung tablet.
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‎02-03-2019 01:38

In response to SteveH

‎02-03-2019 01:38

No it's only on one device and one app. Over two days it's around 1000 steps down.

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‎05-17-2019 03:40

In response to DavidF59

‎05-17-2019 03:40

If the person who started the challenge is in andifferent time zone, only steps done during the challenge period in their time zone will count.  For example I have a friend in Europe, 6 hours difference, when she invites me to one, my steps start counting at 6pm the previous night, but stop counting at 6pm on the last day.

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‎05-17-2019 16:47

In response to SunsetRunner

‎05-17-2019 16:47

Hi @SunsetRunner , it's nice to see you back on the Community!

 

Thank you for joining the conversation and sharing your experience! I am sure it will be helpful for the other users who have questions about challenges.

 

For more information about Fitbit challenges, please see this help article: What should I know about Fitbit challenges?

 

If you have the time, be sure to post in our Discussion boards where you can share your experiences, meet people and create new topics.

 

Happy stepping! Smiley Happy

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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