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Change in Calories

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‎10-02-2019 14:58 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎10-02-2019 14:58 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

I have recently had to do an update on the Fitbit app and since then my calories burnt figure is a lot less than previously for doing the same Spinning session - I have checked my weight and height is the same as before - anybody any ideas? Many thanks

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‎10-03-2019 08:00 - last edited on ‎03-07-2025 07:13 by Fitbit Moderator

‎10-03-2019 08:00 - last edited on ‎03-07-2025 07:13 by Fitbit Moderator

@AV_Jones Welcome! It's great to see you around!

Let me help you with your calorie calculation and thank you for checking your settings. Could you share a screenshot comparing two activities. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device. 

Let me know how it goes.

Alvaro | Community Moderator

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