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Charge 2 HR green lights keep flashing

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‎10-20-2019 11:45 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-20-2019 11:45 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

Hi, 

 

Without touching my Fitbit, the green lights keep flashing and it kills the battery in matter of 1 day, where it used to be fine for 4-5 days.

 

I didn't change anything on the seeting

Please advise. 

 

 

Moderator edit: updated subject for clarity

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‎10-21-2019 07:58

‎10-21-2019 07:58

@MikeOuwerk A warm welcome to our Community!

 

Let me help you with your heart rate sensor lights on your Charge 2. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. You can also find additional suggestions here.

 

Let me know how it goes.

Alvaro | Community Moderator

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