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Charge 2 Lost steps and exercise

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‎03-26-2021 08:49 - last edited on ‎03-27-2021 08:37 by Fitbit Moderator

‎03-26-2021 08:49 - last edited on ‎03-27-2021 08:37 by Fitbit Moderator

I have a charge 2 (my only tracker). Came home after a 5 mile fast walk. Steps 10,608 steps. Got home and synced to see how many calories I burned. Gone. My steps back down to 0. My workout documentation. All gone. I am soo frustrated and angry. I look forward to my results and now have none. No proof I did it. How do I get that info back? It just happened minutes ago, I would imagine there is a way to get it back. Help! 

 

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