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Charge 2 Not Resetting Steps

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My Charge 2 is not resetting steps after midnight now.

I'm not sitting next to any fans or vibrating devices. Quite simply, the steps did not reset.

I see this problem was first reported nearly 2 years ago. It's unbelievable that your company has not fixed this issue.

All logged historical data is now useless because of your software glitch.

Here's a suggestion for you - let users manually remove steps from their device. That's assuming you are incapable, or unwilling, to fix this software glitch after nearly 2 years.

What's the point of this device if you can't successfully track daily exercise?

I'm seriously disappointed at this point.

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Hey @Ashracing maybe you can try resetting your Fitbit by going on this link: https://help.fitbit.com/articles/en_US/Help_article/1186

Charge 2; Xiaomi Redmi K20 Pro
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