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Charge 2 Not Syncing To HP TP01-2234

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‎08-21-2022 14:26 - last edited on ‎01-02-2023 17:40 by Moderator Alum

‎08-21-2022 14:26 - last edited on ‎01-02-2023 17:40 by Moderator Alum

I had to get a new PC, the old one with Windows 10 died.

 

My Charge 2 is fully charged, I went to Bluetooth settings, had it display devices, turned on the charge 2, it popped up in the devices as being available, PC said connecting, then it said try connecting again.  It will not connect and pair to my Charge 2.

 

I have deleted the Charge 2 from my Fitbit that is loaded on my PC, but trying to upload the data now fails.  The last time it uploaded was August 13, which was the old PC and windows 10.

 

Suggestions?

 

Throw away Charge 2, take the cat with me and have him log my steps, use the smart phone with GPS?

 

I have grown accustomed to this old thing, but if not working anymore, time to do something.

 

Thank you,

 

Otto H.

 

Moderator Edit: Personal info removed and Clarified Subject

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‎01-02-2023 17:58

‎01-02-2023 17:58

Hi there @Vett2013, it's good to have you in the Community.

 

I appreciate the information shared. I'd recommend you unpair the device from your Fitbit account and from the bluetooth settings on all devices, and then pair it with the new device by following these instructions. Some users find it useful to refresh the performance.

 

Also you can restart your device and check this article, Why won't my Fitbit device sync?.

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