No Sleep Score On Charge 4

[Mikeah]

I have worn a Fitbit charge 4 for a number of years since they were first introduced. In all that time I have only ever received 2 sleep scores. I have tried all the fixes recommended without success. I have suggested to Fitbit that the problem may relate to my Atrial Fibrillation. Despite my complaints Fitbit has never seemed to overcome my problem. I was given a Samsung Galaxy Watch4 Classic for Christmas and have worn it every night since. In the 6 days since Christmas, I have received a sleep score and related Data every day on my Samsung Galaxy Watch4 Classic but still no sleep score on my Fitbit Charge 4 which I have also continued to wear. Just saying so other users with my problem are aware.

Moderator Edit: Clarified subject and Formatting

[DramaQueenDiva]

Hi, @Mikeah?

Are you a Premium member by any chance?

[Mikeah]

Sent from Mail<> for Windows
NO

[Marleen82]

I also see no sleep score on my charge 2. Only a few times

[Marleen82]

I know the problem i think. Do not click on ‘start sleep now’. 

[Mikeah]

I have NEVER clicked on start sleep now