10-20-2019
18:24
- last edited on
09-08-2020
12:06
by
MatthewFitbit
10-20-2019
18:24
- last edited on
09-08-2020
12:06
by
MatthewFitbit
I need to replace both clips that join the band and the fitbit (the black plastic things (technical term)). I cannot locate a way to purchase these. Are they sold separately or do I need to move on and replace the whole thing?
10-21-2019 08:07
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10-21-2019 08:07
@RowdyOne Welcome! It's great to see you around!
Let me help you with your damaged bands. These items aren't sold separately so you will need to replace the band itself. I created a ticket so our Support team can further assist you via email.
Let me know how it goes.
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