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Charge 2 Screen not working

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‎04-25-2020 08:40 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-25-2020 08:40 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

I have had my Charge 2 for 1.5 years and all of a sudden the screen no longer works. It syncs to my phone fine and charges etc but there is nothing on the screen at all! Reset vibrates but nothing on the screen, connect to charger and it vibrates but nothing on the screen etc!

Can I fix this or get a replacement or do I have to buy a new one?

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‎04-26-2020 07:22

‎04-26-2020 07:22

I have the same problem. Mine is almost 2 years old. 

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