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Synching time on Fitbit watch

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‎04-28-2020 16:52 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-28-2020 16:52 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

I have a Charge 2 and although I am informed it is still not compatible with the Samsung Galaxy A40 mobile phone, I have followed the advice to turn Bluetooth on and off and on again. I have fully charged my Fitbit and although the date us correct, thetomd is still wrong. It is now as I write this, 00.49 but my Fitbit is saying 12.49. Please help me. It used to work, then just lost time suddenly and as you can see there should be a simple way to re configure day and night  but I cannot see a button to do it. Not much point wearing  it if hours wrong!!! Thank you.

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‎04-29-2020 02:36

‎04-29-2020 02:36

Go to Fitbit.com and click on the gear icon at the upper right and then Settings.  Scroll down to Time zone and set it correctly.  Then scroll on down and click on Submit and then sync your tracker.

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‎04-29-2020 05:38

In response to SunsetRunner

‎04-29-2020 05:38

Thank you for your email.
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‎04-29-2020 11:52

In response to Sheelaghbradley

‎04-29-2020 11:52

Did it solve your problem?

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