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Charge 2 Showing Call Contacts Incorrectly

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‎09-20-2019 17:45 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-20-2019 17:45 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

My Charge 2 shows contacts calling, but for any numbers unknown on my phone, it shows them as the same specific contact everytime. The only reason I know it is not this contact is the difference in ringtones. It shows the same contact name every time, but none of the numbers are associated with this contact. Has anyone else had this problem? How did you fix it? Thanks!!

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‎09-21-2019 01:38

‎09-21-2019 01:38

This is an ongoing bug that fitbit are investigating. Keep an eye on the following thread where they are posting updates:

 

https://community.fitbit.com/t5/Android-App/Text-Msgs-only-show-Sender-s-name/td-p/3637357

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‎09-21-2019 09:04

In response to SteveH

‎09-21-2019 09:04

Thanks for the info

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