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Charge 2 Shows Sleep Breakdown But NO Sleep Score

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‎02-05-2023 23:13

‎02-05-2023 23:13

Hi all,

 

All of a sudden this week, my Charge 2 stopped showing me Sleep Scores, even if I have a complete breakdown of Sleep Stages.

 

This isn't a matter of getting too little sleep for it to read.  The times I've had insomnia, I completely expect it not to have a sleep score!  😂  But even on nights where I'm getting 7-9 hours of sleep with full light/REM/deep sleep stages, there's no score with it.  On the nights with no sleep score, it says, "Not enough quality sleep data was collected."

 

To fix this, I have tried:

  • making sure I have the most up-to-date version of the app (I do; in fact, Version 3.74 updated around 3 days ago is when I started having issues . . .)
  • re-syncing the Charge 2 (no change)
  • restarting the Charge 2 (no change)

I'd prefer not to do anything that would lose my data; sleep tracking is very important for my chronic illness.  Has anyone else had this problem, especially very recently for the Charge 2?  Thanks!

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