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Charge 2 Strap

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‎06-13-2019 12:10 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-13-2019 12:10 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

I've had my Charge 2 HR for a few months now and recently the strap seems to keep popping off.

 

Having had a look through the other posts on here I can see it's a common problem and people have had new straps sent out to them, but I can't seem to find a customer service contact anywhere.

 

I'd be grateful if someone could signpost me in the right direction - thanks!

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‎06-13-2019 23:31

‎06-13-2019 23:31

Hi @SoupSlippers Welcome to the Community. Here is a link to contact Customer Support so you can raise a case to get your wristband replaced. 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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‎06-13-2019 23:31

‎06-13-2019 23:31

Hi @SoupSlippers Welcome to the Community. Here is a link to contact Customer Support so you can raise a case to get your wristband replaced. 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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