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Charge 2 battery draining issue

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‎06-30-2021 16:29 - last edited on ‎07-01-2021 04:19 by Fitbit Moderator

‎06-30-2021 16:29 - last edited on ‎07-01-2021 04:19 by Fitbit Moderator

Fitbit Charge 2 stopped holding battery charge. When plugged in, it shows full battery and the app confirms it. When you remove it from the dock, it will last a few minutes before dying. App still sync and says it has full battery. I've already tried the reset.

 

 

Moderator edit: updated subject for clarity

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‎07-01-2021 04:19

‎07-01-2021 04:19

@MilNoslen Welcome to our Fitbit Community. Regarding the battery draining issue that your Charge 2 has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I'd like you to try the tips that are listed in this help article in order to improve the battery life of your Fitbit device. After this, monitor the battery's behavior of your Fitbit device and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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