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Charge 2 black screen

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‎08-12-2020 16:19 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-12-2020 16:19 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

My Charge 2 has a black screen even though it is fully charged. How do I get the display back? Thanks.

 

 

Moderator Edit: Clarified subject

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‎08-13-2020 10:09

‎08-13-2020 10:09

@Dolee It's great to see you in the Community! 

 

Let me help you with your Charge 2 screen not turning on. Please try restarting your tracker by following these instructions. Still I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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