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Charge 2 - blank screen but green light on and vibrating

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‎12-28-2024 14:25

‎12-28-2024 14:25

My charge 2 will NOT respond at all. I have tried the following things:

  • charging fully
  • cleaning tracker and charger
  • trying to reset

It won’t connect with my app as I can’t see the code that appears on the screen and it sometimes doesn’t come up as a device to connect to.

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‎12-29-2024 04:14

‎12-29-2024 04:14

@__Cara  It sounds like your Charge 2 has failed.  It is an older device and hasn't received any software updates in several years.  Please recycle it as e-waste.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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