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Charge 2 blank screen when disconnected

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‎08-19-2020 03:58 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-19-2020 03:58 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

Please help

When i connect my Charge 2 to the computer it shows full charge and when i press the button for 4 seconds the diamond image appears to say it has been reset, however once i disconnect it there is just a black screen???

Many Thanks for any advice

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‎08-20-2020 10:25

‎08-20-2020 10:25

@Cazza74 Thanks for being part of our Community! 

 

Let me help you with your unresponsive Charge 2 and thank you for troubleshooting this issue. I noticed that you have already contacted our Support team so keep working with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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