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Charge 2 cracked screen

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‎02-18-2019 01:04 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-18-2019 01:04 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

A huge shoutout to Fitbit! 

 

Last week, 11th Feb 2019, I contacted in connection with my cracked screen. after spending a while in a live chat with someone named Anna I received an email the same afternoon saying that they would send me a replacement. 

I received my replacement yesterday, 17th Feb 2019, delivered all the way to Cape Town, South Africa. I big WOW to you guys at Fibit.

 

Andrew.

 

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‎02-19-2019 04:43 - last edited on ‎04-02-2025 07:26 by Fitbit Moderator

‎02-19-2019 04:43 - last edited on ‎04-02-2025 07:26 by Fitbit Moderator

Hello @andrewjohnstone, it is great to see new faces around! Sounds awesome that you have already received your Charge 2. I hope it works without inconveniences. I really appreciate your feedback, it is great to hear that you had an excellent experience with us. That really motivate us to keep going. 🙂 

If you have further questions or comments, let me know! 

Heydy | Community Moderator, Fitbit
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