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Charge 2 side button

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‎02-18-2019 13:23 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-18-2019 13:23 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

The side button on our Charge 2 popped out and we lost it. The unit is more than a year old so might be out of warranty. Can we purchase a replacement side button somewhere?

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‎02-18-2019 21:26

‎02-18-2019 21:26

Replacement parts are not available

 

Contact support

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Wendy | CA | Moto G6 Android

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‎02-19-2019 10:07 - last edited on ‎08-18-2024 03:56 by Fitbit Moderator

In response to WendyB

‎02-19-2019 10:07 - last edited on ‎08-18-2024 03:56 by Fitbit Moderator

Hey @jenfox, let me give you a warm welcome to the Community! Oh! I'm sorry to hear that the side button of your Charge 2 popped out and got lost. As @WendyB said, we don't sell replacement parts, however, I suggest you to get in touch with our Support team so they can further assist you with this and maybe offer you other options to get you back on track. 

I'll be around! 

Heydy | Community Moderator, Fitbit
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