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Charge 2 cracked screen

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‎07-15-2019 08:10 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-15-2019 08:10 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

My fit bit has cracked I sent a photo and email to fit bit customer care yesterday and nobody is answering my emails the watch is only 10 months old anybody else experience this

 

 

Moderator edit: updated subject for clarity

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‎07-16-2019 09:42

‎07-16-2019 09:42

@Dennypenny, a warm welcome to our Community!

 

Let me help you with your Charge 2 display. Now that you have contacted the Support team please allow them time to reply. They have a 48 hour window to do this. Please provide the information they may need to solve the issue.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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1 REPLY 1

‎07-16-2019 09:42

‎07-16-2019 09:42

@Dennypenny, a warm welcome to our Community!

 

Let me help you with your Charge 2 display. Now that you have contacted the Support team please allow them time to reply. They have a 48 hour window to do this. Please provide the information they may need to solve the issue.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer