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Charge 2 cracked screen

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‎08-27-2019 05:45 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-27-2019 05:45 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

My Fitbit Charge 2 has a cracked screen from top to bottom.

 

I've been wearing it daily since January and it helps with information about my exercise.

 

The information still shows on the screen but can I still continue to use or is it dangerous ?

 

Any information gratefully received.

 

 

Moderator edit: updated subject for clarity

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‎08-28-2019 08:48 - last edited on ‎12-25-2024 10:30 by Fitbit Moderator

‎08-28-2019 08:48 - last edited on ‎12-25-2024 10:30 by Fitbit Moderator

@Paul13D Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your damaged Charge 2 screen. I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-18-2019 05:24

In response to AlvaroFitbit

‎11-18-2019 05:24

Alvaro, I never had any response from anyone about my cracked fitbit so I have raised it again. Who can help please ?

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