10-10-2019
16:33
- last edited on
09-08-2020
12:06
by
MatthewFitbit
10-10-2019
16:33
- last edited on
09-08-2020
12:06
by
MatthewFitbit
On holiday I’ve found my screen is totally cracked in numerous places , I haven’t dropped it , the only issue is we are in Palm Springs and temperature has been over 100 degrees. !.
Moderator edit: updated subject for clarity.
10-12-2019 08:49
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-12-2019 08:49
Welcome to our community @SunsetRunner. I apologize for the delayed response and will be glad to assist you with your Charge 2 screen.
I went ahead and created a case on your behalf and a customer support representative will contact you soon. Please check your email.
Let me know how it goes.
Best Answer