help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 cracked screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-10-2019 16:33 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-10-2019 16:33 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

On holiday I’ve found my screen is totally cracked in numerous places , I haven’t dropped it , the only issue is we are in Palm Springs and temperature has been over 100 degrees. !. 

 

 

Moderator edit: updated subject for clarity.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-12-2019 08:49

‎10-12-2019 08:49

Welcome to our community @SunsetRunner. I apologize for the delayed response and will be glad to assist you with your Charge 2 screen.

 

I went ahead and created a case on your behalf and a customer support representative will contact you soon. Please check your email. 

 

Let me know how it goes. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes