See the following to understand your options regarding a broken wristband on your Fitbit tracker: In-warranty customers: Most customers who live in the United States, UK, and Europe can file a claim online. Check your eligibility to file an online ...
I set the timer when I start running.how do I turn the timer off?it just scrolls through the stats.
Hello I got a charge 3 for Christmas. the sleep stages are showing ad hocly. I have tracked my sleeps most night but sleep stages have only come up twice. Otherwise it’s showing me basic data. I was enjoying the sleep stages data. please help. ...
Could you tell me why the sleep graph has changed from the graphed that has Rem , Awake , Light sleep and Deep sleep into just one with lines on it and no percentages . I prefer the graph with all of it like it had when i first brought it . I have...
Having just purchased the charge 3 for my granddaughter as a Christmas present I find that it will not charge the percentage will say 95% great then the next time you check 75% when you check by the button? as per manual, while the tracker charges, ...
My bluetooth on my Samsung isn't pairing with my charge 3. I have been experiencing syncing issues despite following all the steps to restart. I am very frustrated. Moderator edit: updated subject for clarity
There was a new charge 2 clock face in one of the recent updates. This face is just the time and there are stars or dots that change during the day. Just wondering if anyone knows what these mean e.g. Do you see more when you are closer to your goal...
I notice when I go to the gym and use the treadmill my Fitbit Charge is not registering my steps. As I am usually on the treadmill for an hour this is a big waste. What am I doing wrong? Tried logging in and not logging in - no change.
I was wearing my Fitbit yesterday and suddenly for no reason the has stopped working. It buzzed but there is no visible display. I have charged and synced but still no change. Any thoughts?
I have had a charge 3 for 10 months. I leave it charging all night, it is at 100% in the morning but looses all charge by 5:00 pm. What can be done to fix this?
Device is a Fitbit Charge2 Phone is Samsung Galaxy S8 Plus Heartrate not working (no data) Sleep cycles only record basic sleep cycles BLANK SCREEN! Battery life goes from 100% to 80% within an hour, taking a long time to charge as well Turned of...
Screen on my Charge 3 stopped responding. I let the battery drain completely for a couple days, charged it fully and problem was still there. Checked for an update, Tried a long reset that was suggested from another forum. Reset didn't help the probl...
How do I set a simple alarm on my new digital WATCH as a Medication reminder ?? I needed a digital watch with alarm. I wanted a FitBit. Present for xmas19 to combine the two.Has FitBit forgotten it's a watch on our wrist ? I have already worked out...
How do I track exercise? I know a lot of the tracking is automatic, but I want to start and stop my Charge 3 at the beginning and end of an exercise class, like I was able to do on my old Charge HR. How do I start and stop it? I pushed the side of ...
recently purchased Charge 3.Very buggy. There is no settings button on the app. It was there a few hours ago, now gone. Can't update anything
Scant get it to sync with the tablet Moderator edit: updated subject for clarity
Hi, I've had at least 30 requests over the last few years of owning a firbit from scammers and most recently catfish that almost worked but I was on the case from day one I'd suggest a group chat where other ladies or gents can add info regarding th...
My Charge 3 is one year old and I can't read the screen any more even after a reboot at full charge.Everything else seems to work but the screen. As the screen died the display became really pixelated with lines running through the time. Fitbit, what...
I have tried resetting my charge 3 but the display is so hard to see. I have changed the clock face and still nothing. Can hardly read the screen anymore. Pleaas advise.
I've just biked 2 hrs give or take. Recorded it not a problem.Synced with my phone not a problem.It's not showing on my dashboard/added to under the total miles for the day the only way it shows when I go into the recorded exercises for the day. What...
A coworker of mine who has Charge 2 just like mine, showed me today where he cycles through the heartrate, run, stopwatch, etc. etc. and he now had a battery level indication. He said with the lastest software update it showed up on his. I just did a...
Phone and Charge 3 won't sync
The whole trope about messages deleting after 30 days is total BS. I still have messages showing up from Dec 2018 that I would like to delete. I get random notifications that I have a new message and it's still the old messages just popping up as new...
Hi there, my watch has black and white lines over the face of the watch after recharging. I thought I would deplete the battery then charge and sync but this didn’t help. I also tried restarting the watch by plugging into charger and holding button ...
I want to change my dashboard & link to my new & improved Charge 2 Fitbit from my flex one. How do I transfer my fitness goals and charge my new fitbit? Thanks. Kim
Hello!As of 2 days ago I noticed a few horizontally black lines, when I woke up. And since then they've become more both horizontally and vertical. I have searched the forum and found that a reset might help, but I've tried it with no success.I've bo...
My Fitbit Charge 2 will not charge. I plug in and it use to show battery with ? in it but now shows nothing. I tried doing rubbing alcohol. Not sure if it is charger or fitbit that is broken. Any help? I miss it. Moderator edit: Subject for cla...
Appears to be stuck in 12 hour format. Currently showing 08.45 and it’s 8.45pm... a little annoying as this isn’t correct and can’t find how to change this to 24 hour clock? Or at least remove the 0 so it shows 8.45can anyone advise please?
I only get a simplified sleep pattern. This started with my old Charge 2 after I had had it for 2 years, so I thought it was my watch, so got a Charge 3 for Christmas and it is doing the same. I have tried making it tighter and on the other wrist a...
I would like fitbit charge 2 to change back to the old format. It was much easier to use and see how my food choices were ( carbs, fat , protein , sodium etc.) I really don't think the update is an improvement. Can I change back to the old format? ...
I have tried to do the 15 second reset, but it is not fixing the problem. I cannot read my screen because of the lines and the charge drains within hours of charging. Also, the screen activates and buzzes constantly. It is no longer tracking my sleep...
Since a couple of hours, my charge 3 is acting weird. It went on a black screen, it flickers with different menu options, it said it has a 1% charge, although it said 43% this morning. The work outs from earlier today went without a problem, but now ...
My Charge 3 will not synch with my PC or Kindle. My Charge 2 had no issues with either device. Called tech support and was told the Charge 3 requires a smartphone. Don't have one. Anyone at Fitbit working on a software update so those of us witho...
On my Charge 3 I only want to see Steps and Heart Rate. I don't want to have to tap/loop through all the other categories. How to remove Stairs, Calories, etc.? Moderator Edit: Clarified Subject.
After less than 2 years the battery drains in less than a day. I’ve had this issue for months and have tried all the resets and it still doesn’t hold a charge. I’ve even reduced notifications, but isn’t that a selling point of the watch? No matter bc...
I have read the posts regarding the Charge 3 screen going blank. Tried all the fixes and nothing works. Won’t connect. I get the smiley face and the vibrations and then nothing. How do I contact support? Moderator edit: subject for clarity
I'm having similar issues to other posters here - Charge 3 worked perfectly fine out of box, but had problems charging immediately. I've tried every suggestion listed on forums and nothing has worked?
Please can someone let me know how I accept the silent alarm I set for the morning. Keep going off every 10 mins
How can I change the intervall in the countdown app?
My charge 3 frequently loses time. I have to check my phone to make sure it is accurate. After a couple of hours it will correct itself. I also have problems with it changing time zones during daylight savings as well as when I travel from AZ to W...
Can anyone tell me why my fitbit states it is 8am when it’s 8pm? Does it not have a 24 hour clock? The time is right just 12 hours out!!?? I’ve tried removing the auto time zone thing & then syncing it but its still 12 hours out? Confused! Moder...
