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Battery issues

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My charge 2 is less than 6 months old and all of a sudden it has stopped holding a charge. I have cleaned it,  charged it from my computer, tried 4 different wall chargers and nothing works. This is so frustrating since I absolutely love my fitbit. I bought one for the whole family so we can all stay fit and keep track and less then 6 months and it won't keep a charge.

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@Seanap2 wrote:

My charge 2 is less than 6 months old and all of a sudden it has stopped holding a charge. I have cleaned it,  charged it from my computer, tried 4 different wall chargers and nothing works. This is so frustrating since I absolutely love my fitbit. I bought one for the whole family so we can all stay fit and keep track and less then 6 months and it won't keep a charge.


Is best to charge it on the computer

 

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

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Wendy | CA | Moto G6 Android

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