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Charge 2 discomfort

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‎06-08-2019 03:11 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎06-08-2019 03:11 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

Have rectangular burn mark on wrist where sensors are . Appears purpose of buying my fitbit is being undermined if I  can't wear it.

 

 

Moderator edit: updated subject for clarity

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‎06-09-2019 10:13

‎06-09-2019 10:13

@Pelagia91 It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Charge 2. Please clean your device following the wear and care tips. I also created a ticket so our Support team can further assist you.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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