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Charge 2 discomfort

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‎07-02-2019 09:27 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-02-2019 09:27 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Hi there,

 

I have observed that my wrist area that is exposed to the laser light of charge 2 has turned more aged, darker, wrinkled and damaged. All of this happened in just under a month since I tightened the band (I used to wear it loosen before).

 

I see the device details say that the light is not harmful, but why is this happening? 

 

Are others her facing this issue as well? 

 

 

Moderator edit: updated subject for clarity

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‎07-03-2019 08:58 - last edited on ‎03-21-2025 10:00 by Fitbit Moderator

‎07-03-2019 08:58 - last edited on ‎03-21-2025 10:00 by Fitbit Moderator

@srikanth681 Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 2. Please follow the suggestions in our Wear and Care page to avoid having bacteria build up on your device. I also created a ticket so our Support can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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