Charge 2 display glitching

[Caitlinmcguinne]

anyone else had this issue? My screen is glitching so bad. Its just scrolling through all by itself and won't let me access any specific bit such as heart rate, battery level, notification etc. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Caitlinmcguinne, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. To fix the display issue you're currently experiencing with your Charge 2, please try our restart process following the next steps:

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
4. Press and hold the button to restart your tracker:
   1. Charge 2—press and hold the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.
5. Disconnect your tracker from the charging cable.

Let me know if the issue persists.

[collindo]

i have the same issue on my charge 2 I have reset the fitbit numerous times but it still keeps scrolling through all the screens.  Any other things to try?