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Charge 2 display not working

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‎10-07-2019 06:49 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎10-07-2019 06:49 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

Hi all,

 

Was given a prompt to update my firmware the other day and did so. Now my tracker display just shows a horizontal line. Tracker itself is still recording as normal, according to the app, but display isn't. 

 

Doesn't seem to want to reboot either.

 

Thanks

IM

 

 

Moderator edit: updated subject for clarity

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‎10-08-2019 07:15 - last edited on ‎11-04-2025 07:14 by Fitbit Moderator

‎10-08-2019 07:15 - last edited on ‎11-04-2025 07:14 by Fitbit Moderator

@wombat747 Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Charge 2 display not working and thank you for restarting your device. I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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