help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 doesn't receive notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-03-2021 14:17 - last edited on ‎10-05-2021 09:53 by Fitbit Moderator

‎10-03-2021 14:17 - last edited on ‎10-05-2021 09:53 by Fitbit Moderator

My charge 2 stopped notifying me of texts and calls from my iphone 11. Ive tried restarting and updating.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-05-2021 09:52 - last edited on ‎08-23-2024 04:34 by Fitbit Moderator

‎10-05-2021 09:52 - last edited on ‎08-23-2024 04:34 by Fitbit Moderator

Hello, @Winniemarcelle. Welcome to our Fitbit Community. Regarding the notifications issue that your Charge 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

In order to avoid providing the same information, let me know if you also tried the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

Finally, monitor your Charge 2 during the next 24 hours and see if it receives notifications properly.

See you later!

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes