help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 has a Cracked screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-02-2019 13:55 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-02-2019 13:55 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

The screen has cracked on my charge hr 2 after charging, can it be replaced?

 

 

Moderator edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-03-2019 11:15

‎03-03-2019 11:15

Welcome to the Forums @tduff.

 

I'm sorry to read that your Charge 2 has cracked after charging.

 

Our support team will be getting in touch with you about this situation. Please be sure to keep an eye on your email's inbox, or the spam and trash folders in case the mail is filtered to those. I'm sure that they will be happy to help you out.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes

‎02-18-2020 08:55

‎02-18-2020 08:55

I have another cracked screen on my replacement Fitbit, worse than the last one, can you help?

Best Answer
0 Votes