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Charge 2 - incorrect active minutes

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‎07-07-2019 20:06 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-07-2019 20:06 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

I installed recent updates and restarted my Fitbit, now it is showing me incorrect active minutes when I work out. I just did 55 mins of cardio and weights and only showing 20 active minutes. Any advice before I call Fitbit... (again)? Thanks in advance

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‎07-07-2019 20:56

‎07-07-2019 20:56

Active minutes have a very specific definition.  They require a certain level of intensity maintained for at least ten minutes.  Say you might work hard for 8 minutes, let up and your heart rate drops enough, then amp up intensity, you might not get any active minutes.

See What are active minutes?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-07-2019 21:37

In response to JohnnyRow

‎07-07-2019 21:37

Thanks for the quick response JohnnyRow! I was figuring that was the logical answer. I am on vacation and workouts are shorter than normal, so it all makes sense. Much appreciated! 

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