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Charge 2 is showing the wrong time

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Incorrect time

Moderator Edit: Clarified subject

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Hi there, @Sogno. It's nice to see you around the Fitbit Community Forums. I'm sorry to hear that your Charge 2 is not showing the correct time. I will do my best to help you with this! 

As a first approach, may I ask if you already synced your device? Please note that the time will be wrong if your Charge 2 hasn't synced recently as your Fitbit device uses the time of the device you're syncing with. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?


If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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Thank you! I did manage to get the correct time but thanks for your response!
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@Sogno I'm glad to hear that you managed to solve the issue.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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